Pet & client profiles that build stronger relationships

Deliver unforgettable experiences and make pets—and their humans—feel special by keeping every detail in one place.

Cuddles Deliver unforgettable experiences and make pets—and their humans—feel special by keeping every detail in one place. Cuddles Deliver unforgettable experiences and make pets—and their humans—feel special by keeping every detail in one place.
  • Know your Customers

    See appointment history, pet and pet parents tags, notes, and more.

  • Personalize Experiences

    Make each visit feel special and personalized by saving your customers’ preferences.

  • Client management

    Your clients, your rules. Customize notifications, block clients, and stay in control.

Cuddles booking
Cuddles features

Key Pet Info

Check out all the important pet details in one spot—physical characteristics, personality traits, and more.

Pet Parent Information

Access key client information, such as contact details and tags, to improve the customer experience.

Pet Notes

Enter important notes about the pet to ensure that you and your team are always in the loop.

Appointment History

View the full appointment history, including cancellations, no-shows, upcoming, and completed appointments.

Authorized & Emergency Contacts

Add authorized contacts that can pick up and drop off the pet or emergency contacts that can make decisions on the client’s behalf.

Cuddles features

Medical History

Review a pet's medical history—including vaccination records, past illnesses, treatments, and any ongoing health conditions—to ensure they receive the best possible care.

Turn every client interaction into a happy one with Cuddles

Ready to experience a new standard in customer care?

Transforming the Pet Grooming Industry at

Cuddles features