Overview

Discover a better way to groom

Your new grooming software. A simple, flexible and powerful software for your pet business.

Cuddles features

Bookings

Reminders

Calendar

Payments

Staff

Services

Inventory

Clients

Insights

Bookings Made Easy

Your time is valuable! Automate and manage your bookings to make drop-off and pick-up a breeze.

  • One centralized dashboard
  • Track the status of current & upcoming appointments
  • Easy access to pet cards and medical history
Cuddles booking
Cuddles reminders

Reminders

Save the time and hassle of sending appointment reminders. Let Cuddles keep clients up-to-date with their bookings instead.

  • Email and text reminders will keep pet parents on top of their bookings
  • Make it easy for clients to confirm with automated confirmations
  • Reduce no-shows

Calendar

Simplify your schedule with one powerful tool. Simply select a pet and the service needed, and our intuitive calendar will show you all open times and available staff members for that type of appointment.

  • View your weekly appointments
  • Avoid overbooking or underbooking
  • Quick access to pet and client information
Cuddles calendar
Cuddles payments

Payments

Cuddles makes getting paid easy and safe. Collect deposits at the time of booking and process client payments online or in-person.

  • Fully integrated with the Cuddles Software
  • Pay by app, cards on file, or POS terminals
  • Small 2.5% + $0.20 processing fee
Learn More

Staff

No more juggling schedules in your head. Link staff availability and services for optimized scheduling. Manage your team more efficiently and get you back to what matters most…. pet grooming!

  • Customize weekly schedules
  • Note staff role and access level
  • Assign services to staff
Cuddles Staff
Cuddles services

Services

From Poodles to Great Danes, we understand that one size does not fit all. Customize service pricing based on pet size, hair length, and hair type. With Cuddles, every combination counts.

  • Create packages
  • Fully customize pricing
  • Set service duration by pet size

Inventory

An easy way to manage your inventory of products and also increase in-store and online retail sales.

  • Search and add your retail products
  • Manage multiple vendors
  • Keep track of your sales data
Cuddles products
Cuddles clients

Clients

Pets have their own profile just like their hoomans. Provide clients a personalized experience by keeping records of their pet’s medical conditions—so you’ll always know when extra care is needed.

  • Access pet medical records
  • View appointment history
  • Save notes and special requests

Insights

Discover opportunities to improve and grow your business. Our analytics reports provide valuable insights into your business performance.

  • Breakdown your sales data
  • Identify your top clients
  • Review staff performance
Cuddles insights
Cuddles Text Marketing

Text Marketing

Connect with multiple clients at once to launch promotions, share new products or services, & provide important updates about your business.

  • Target specific client groups
  • Low rate of $0.05 per message sent
  • Pay as you go

Two-Way Texting

Client communications just got easier! With two-way texting inside of Cuddles you can send messages back and forth with clients, include photos, and add private notes inside of every conversation.

  • Easily send reminders, receipts, & photos
  • Quick access to client profile
  • Personalize messages with emojis
Cuddles Two-Way Texting

Mobile App

Coming Soon

Run your entire pet business from your phone. Always be in the know with the Cuddles Mobile App.

  • Access key client information
  • Book appointments
  • Process payments

Available on