Cuddles payments

Payments Processing

Fast, secure and easy payments

Get paid online or in-person with a trusted and fully integrated payment processing solution.

Contactless
Cuddles payments

Why Cuddles Payments?

How it Started

The safe, seamless, and smart way to get paid

Cuddles Payments is popular with pet businesses because of its affordability and ease of use. Don't miss your chance to save big on payment processing.

  • All-in-one software and payment solution.
  • Reduce no-shows by collecting deposits.
  • Only 2.3% + $0.20 per transaction
Cuddles payments

Simple setup and Installation

1

Sign-up for Cuddles

Quickly set-up your Cuddles account

Bookings happen when you're closed

2

Enroll in Payments

Apply within the Cuddles Software

3

Accept Payments

Receive your POS and start making money

Our Terminals

Improve your client experience with a fast, dependable and elegant POS system.

Mobile

Cuddles S1E


Sleek, durable, and mobile all-in-one Android device

  • Plug and play terminal installation
  • Wireless connection via Wi-Fi
  • Accept credit, debit, and gift cards
  • Fully EMV (chip) and contactless enabled
  • Accept ewallets (Alipay, Apple Pay, Google Pay, Samsung Pay, WeChat Pay)
  • Add a tip option
Cuddles payments

Portable

Cuddles S1F2


An all-in-one Android device with printing power

  • Plug and play terminal installation
  • Wireless connection via Wi-Fi
  • Accept credit, debit, and gift cards
  • Fully EMV (chip) and contactless enabled
  • Accept ewallets (Alipay, Apple Pay, Google Pay, Samsung Pay, WeChat Pay)
  • Add a tip option
  • Printed receipts
Marketplace for groomers

Online Marketplace | Coming Soon

Attract new clients with marketing that works

When you sign up for Cuddles Payments, your business gets automatically showcased on our exclusive Cuddles Marketplace.

  • Stand out and get discovered by local pet parents
  • Boost sales by booking unfilled appointment slots
  • Improve your online presence with curated pictures
Learn More

Online Marketplace

Attract new clients with marketing that works

When you sign up for Cuddles Payments, your business gets automatically showcased on our exclusive Cuddles Marketplace.

Learn More

Frequently Asked Questions

How do I apply for CuddlesPay?

Applying to CuddlesPay is easy and takes 5-10 minutes. Click on the “Payments” tab within the software’s main menu, where step-by-step instructions will welcome you.

How long does it take to get approved for CuddlesPay?

Most CuddlesPay applications are approved within minutes. It may take a few business days in other cases. You must be approved before collecting payments.

How much does the POS terminal cost?

  • Cuddles S1F2 with printing capability is $399.
  • Cuddles S1E without printing capability is $379.

*If you refer us another pet business that gets approved for CuddlesPay, we will reimburse you the cost of the terminal.

How quickly do I get paid?

The speed of deposits varies depending on your banking provider. However, most clients are funded within 48-72 hours.

How can I order the POS terminal?

You can order the Cuddles POS terminals by clicking on the “Payments” tab within the software’s main menu, followed by “Terminals”.

How long does it take for a POS terminal to be delivered?

POS terminals usually take 3-7 business days to be delivered depending on the shipping destination. Not to worry, you can still process payments by keying-in the debit or credit card when checking a client out within the Cuddles software.

How quickly do I get paid?

The speed of deposits varies depending on your banking provider. However, most clients are funded within 2 business days.

Do you have Quickbooks or Xero integrations?

We are working on getting you accounting software integrations. In the meantime, you can use our downloadable Sales Report to reconcile transactions.

I no longer want to use CuddlesPay, what do I do?

Shoot us an email at help@cuddlesapp.com or chat with us while logged into your Cuddles account, and we can assist you.

What Credit Cards are accepted?

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Google Pay
  • Samsung Pay
  • Gift Cards

Do we accept Care Credit?

Not Yet.

What documents do I need to provide to sign-up for CuddlesPay?

  • Business Docs: Must show legal business name, address, and Employer Identification Number (EIN).
  • Personal Docs: Color photo or scan of the complete front and back sides of your government-issued ID.
  • Bank Docs: Provide a bank statement, voided check, or online banking screenshot. It should clearly show the bank logo, your account number, and your name.